Contact

Contact support

Use your account's support inbox to create a ticket and read replies in the same conversation.

Open support tickets

If you are signed out, you will be asked to sign in first. The ticket is associated with that account. This page does not send a message until you submit the ticket form.

What to include

• A short description of the problem and the page where it happened.
• The approximate time, browser and device, plus any visible error message.
• For an existing transaction or generation issue, its order or task ID, if available.
• For a privacy request, describe the information and the action you want us to review.

Do not send your password, API keys, full card number, or other people's private photos. A text description is usually enough to start.

Follow up

Replies appear in the support inbox. Keep follow-up details in the same ticket so the issue can be reviewed together. No response-time guarantee is currently offered.

Video generation and purchases are not open yet. The pricing page explains the planned packs. For data handling and purchase questions, see Privacy and Refunds.